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Frequently Asked Questions about Book
Buying
What do I need to do with the response sheet?
Carefully look through the enclosed book list. If there are any books
that you DO NOT need to purchase, check them on the response sheet.
Also, if there are any classes that you are planning
to drop, indicate that you will not need the textbooks for those classes.
When does the response sheet need to be returned?
Return the response sheet as soon as possible. The deadline
is the July 9; however, the earlier the sheet
is returned, the better chance your lottery number will be low. A low
number increases the number of used books you will receive.
How does the lottery work?
All the books on your booklist will be bagged before school
begins. The order that the books are bagged is based on a lottery. The
first lottery drawing will be about one week after the packets are mailed out, from
all students who have returned a completed response form. This drawing
will mark the beginning of the lottery list. Other drawings will be held
every couple of days to complete the lottery list. Any
students who have not returned their response forms by the deadline will
automatically be randomly added to the end of the lottery list. All
students' books will be bagged regardless of whether the response sheet
has been returned or not. Therefore, even if you miss the July 9
deadline, you should still return your response sheet as soon as you can.
How are the textbooks categorized?
Textbooks can be classified as new, reconditioned, excellent
condition used, good condition used, or fair condition used. All books
that are not new are categorized by colored stickers. Reconditioned textbooks
have been purchased from a used-book company rather than from the publisher.
These books are in excellent condition and are sold at the same price
as the excellent condition used books. The selling prices of used books
are based on a percentage of the new book price. Excellent condition books
are the most expensive, followed by good condition and then by fair condition.
While fair condition books are the least expensive used books, it is important
to note that some of these books may be close to their last "usable" year.
Be sure to keep your books in the best possible condition that you can.
This will ensure that you get the most money back for them when you return
them in the spring.
What can I expect to pay for my textbooks?
It is very difficult to predict the price of your textbook bill
because of the varying levels of used books and varying amounts of credit
received from books that were returned at the end of last year. As an
estimate, freshmen can expect to pay between $350 to $600, while upperclassmen
can expect to pay around $200 and $300. Please remember that these are
only estimates!
What should I do after I purchase my books?
Compare all materials in your bag with those listed on your
invoice. If you notice anything missing, bring it to someone's attention
immediately! (Before leaving the building on Book Buying Day.)
KEEP YOUR COPY OF YOUR RECEIPT. It will be required for any returns
or exchanges that may be necessary in the first few weeks of school.
What if I was given an incorrect book?
If the wrong book was placed in your bag, simply bring the book
and a copy of your receipt to the bookstore within the first two weeks
of school. If we have the same book (same title, same condition) that
you were charged for on your receipt, we will simply exchange the incorrect
book for the correct one. If we do not have a book in the same condition
as on your invoice, we would refund the amount on the invoice and you
would pay the amount of the book that we have in stock.
What if I received a book that I no longer need?
You may return any book as long as you have your receipt and
return it within the first two weeks of school. There will be a $2.00
restocking fee in most instances, however. If you received an incorrect
book (as mentioned above) you will not have to pay the restocking fee.
Also, if you indicated on your response sheet that you did not need a
book but received it anyway, you will not be subject to the $2.00 restocking
fee.
Any other helpful suggestions that you may have?
After you are sure that you have the correct books, be sure
to write your name and current year in each book. Also, keep your books
in LOCKED lockers. The bookstore is not responsible for any books
that are lost or stolen. If you find that a book is missing, please be
sure to check the lost and found by the main office and all your classrooms.
At the end of each school year, many unclaimed books are returned to the
bookstore from classrooms and the lost and found.
Additional information can be found in the packet that was mailed in June.
Click here to download a copy of this packet.
(pdf file)
If you have any other questions, please send an email to
bookst@marian.creighton.edu
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